Apologizing & Communicating with Customers | David Lee King
December 12, 2010
Library Inc. – The Chronicle Review – The Chronicle of Higher Education
November 21, 2010
Going Corporate – Guilty As Charged
November 21, 2010
November 15, 2010
Darien Library: The Great Good Place on Vimeo
November 15, 2010
Blog U.: The Great Disconnect: Scholars Without Libraries – Library Babel Fish – Inside Higher Ed
October 15, 2010
September 29, 2010
As L.S.S.I. Takes Over Libraries, Patrons Can’t Keep Quiet – NYTimes.com
September 27, 2010
TWIL #22: Michael Edson (Smithsonian Institution) on Vimeo
September 27, 2010
Bloggership, or is publishing a blog scholarship? A survey of academic librarians
September 17, 2010
September 15, 2010
September 14, 2010
Who’s in Charge Here? | American Libraries Magazine
August 27, 2010
Library Perspectives on Web Content Management Systems – Fulton
August 27, 2010
OCLC Research – The Digital Information Seeker
May 12, 2010