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Jones, K., & Stephens, M. (2010). Friended, tweeted, posted: Social sharing for project and knowledge management. In T. K. Srikantaiah, M. E. D. Koenig, & S. Hawamdeh (Eds.), Convergence of project management and knowledge management (pp. 231–246). Lanham, MD: Scarecrow Press.
Jones and Stephens argue for social media tools for social sharing, project management, and knowledge management purposes. By doing so, they posit that social learning and collaboration can occur, conversations will be humanized and personalized, and important dialogue can be archived and made searchable at a later time.
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